This is why the top players in the game have given more importance than ever to how they brand every touch point from service, to the ambience of the environment, presentation of the product and packaging it, menus to signage. Even if you have a smaller "eats" establishment you can leverage your position in the market by distinguishing your restaurant with these same principles.
Take one very successful entrepreneur and one smart design team, blend them together and they can make a beautiful outcome.
Just when Green Bean was on its last chapter with the former owners, along came Artur Koczur, a visioneer with the energy to redefine the business. Serendipity also prevailed. Starbucks across the street had decided to shut down to renovate for a few weeks. They were changing their model and streamlining the space with less lounge area and more of an in-and-out setup. Artur took this opportunity to create a better option. This seemed to be the pivot point when things turned around for Green Bean. He refreshed his space in advance of their renovation, creating a very warm inviting cosmopolitan environment; a great lunch menu, free wifi, good music, lots of seating and opening up the outside patio in the town square. He leveraged his strategic location to create a must go to destination, right across from serious competition.
Once all was in place it seemed appropriate to rebrand the effort. We were contracted to design a new identity that was less vintage and more streamlined with an icon that could be used as an independent branding element.
Packaging their main transportable commodity was the big challenge—cold/hot drink sleeves. These cup wraps are quite a high profile advertisement for Green Bean, so making sure they were interesting and recognizable to people was very important. Yes, they also insulate the drink and prevent your hand from extreme temperatures, but they are a great branding opportunity as well.
Originally we designed four cup sleeves, one for each season, with custom illustrations on each—very whimsical. After much deliberation, production costs over-ruled and the client opted to stick with a single more generic sleeve.
This longstanding establishment is now in the hands of the second generation. Having just embarked on a serious renovation to refresh their space they wanted to have a brand identity and signage that better reflected the newer look. We worked with their architect and the municipality for the exterior signage application and with the owner on the other interior applications. The greatest challenge was working with the municipality and their convoluted process and politics pertaining to public areas and code to protect from possible liabilities by passersby, who might be injured by a falling sign. After several rounds to guarantee compliance with all concerned I think we still managed to produce prideworthy signage.
These menus were designed to house a replaceable insert, based on a template we created for them to output on a colour laser printer. The outside case was more tactile and luxurious, like the restaurant it needed a certain panache. There were three menus developed: Wine, Lunch and Dinner. Each with their own colour and personality. The liner was letter-pressed with type and graphics that declared Julia's philosophical approach to life and her promise of a unique dining experience.
When former Relais & Chateaux Chef Andrew Taylor, came to us needing an identity with his idea for a new restaurant called "Smoke" we thought the name might be the better place to start. For two reasons really; one, it only represented a part of what they were about and two, the name isn't really a grabber for hungry people looking for a fresh, clean place to dine. Not to say that couldn't be overcome, but everyone knows in the restaurant business you needn't create any unnecessary hurdles. Given the trend to a smoke-free world, especially when going out to eat, we were concerned about the stand alone word "smoke" having a negative response. Also Miriam Folkins, Andrew's partner, is one of Canada's top pastry chefs. This provided a clue in taking the edge off, by adding the word, "sweet" to "smoke". The new name reflected the partnership and helped to contextualize the experience better, while still keeping the 'cool' factor. SweetSmoke offers food lovers a unique combination of traditional American Southwest barbecue and delectable desserts